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Best Practice
Industry, Innovation And Infrastructure
Sustainable Cities And Communities
Prior to the implementation, Deutsche Telekom’s shuttle service operated on fixed schedules, which limited flexibility and led to inefficient vehicle usage. Many company locations were inadequately connected to major transportation hubs like airports and train stations, causing inconvenience for employees. Without a digital platform, it was challenging for employees to calculate journey times and coordinate their commutes effectively. The goal of this initiative was to create a flexible, demand-based mobility solution that could seamlessly connect employees to transportation hubs and eliminate the inefficiencies of a fixed timetable. The project also aimed to contribute to the company's sustainability goals by optimizing transport efficiency and reducing the need for individual company cars.
Deutsche Telekom worked with ioki to develop a digitized shuttle booking system, accessible via a mobile app. The app allowed employees to book rides on-demand, eliminating the need for fixed schedules. An intelligent pooling algorithm was integrated into the system, which grouped passengers traveling similar routes into carpools to maximize vehicle utilization. Push notifications were introduced to inform users of their start and arrival times, making travel planning more efficient and user-friendly. Additionally, the service incorporated both electric and accessible vehicles, supporting the company’s environmental and inclusivity goals.
To learn more about this solution, visit: Digitised employee mobility – Telekom Shuttle (ioki.com)
Want to learn more about the lessons learned, financial details and results?
Log inPlanning time: Less than 6 months
Implementation time: Less than 6 months
ioki GMBH
ioki GMBH; Deutsche Telekom
Employees of Deutsche Telekom
Improving public transport accessibility